We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you to the store everything went well and for the gift.
Just super, well, very good coil
The coil plane corresponds to the description. In view of the coronavirus, the coil came in a month from China to Karelia.
Looks nice out off the box, haven't tried it yet,but I will try and give more info
The item arrived very quickly. The product meets the description. I recommend the store to everyone.
long shipping, but reels is really good.
And the goods and store Super . 5 stars.
Sent quickly, the quality of norms, in the case did not try. Producer recommend
The coil is excellent, silent, for spinning top grade. pro delivery and kind of parcel is better not Write. The store sent literally a few hours after the payment was confirmed but then the virus and Mail intervened, the parcel came as after the nuclear explosion there is a suspicion that it was just pounded by postage, well seller packed in three layers of foam but also from the box (Packaging) turned out round soccer ball. thanks to the seller for your attention and timely Extension of protection. I advise the goods, the quality is normal, the kit includes an additional bobbin-the original coil Yes, the seller put as a gift the type of Shilo-overlock but very sorry postage with it did three Parts-broken.
For your money is excellent
Quality unbeatable price
I'm happy with the purchase,the store put a gift-thank you. I strongly recommend it!